Guide to use About hair color
After you order, we will send you a color sample kit of a hair color you ordered.
In this sample, there are five basic colors and 12 special colors. (The hair in the color sample kit is artificial hair.)

These colors are chosen based of the experience of Natural Co., Ltd. until now.
Without a wig for dressing up, 99% customers choose their color from these ones.
If you want natural black, you should choose g2h- natural black.
We have difficulty reemerging real color on the homepage.
So if you order a custom-made wig, we will send you a color sample kit. Please check the color you ordered.
If you want to change your color, please contact Natural Co., Ltd. in three days after the color sample kit is delivered your home.

We will make your wig after we finish to check your color, so please contact us as soon as possible. @

Attention
In the case of human hair, we will dye it, so it will be an approximate color.
For example, if you order number 4 color, it will become about number 3.5 color ~number 4.5 color.


If you want different color from basic colors and special colors
We will deal only with high-grade human hair (without Remy hair).
If you send us hair or a color sample whose color you want, we will make your wig whose color is an approximation.
We will make your wig with the same color as possible, but we will make it by dying so the color won't become the same one.
We will make the color you ordered by combining approximate colors.
Please instruct us from the special order form.

About a special order
You can order mixing some colors. For example, gnumber 4# color is 50%, and number 6# color is 50%h. Please instruct us your demand.

You can order white hair. Even if you order human hair, however, the part of the white hair will become artificial hair.
The hair in the color sample kit is artificial hair.
The color number of white hair is g102h, g103h, and g104h.

If you order a custom-made wig, we send you a color sample kit, in which we gather the following five kinds of gbasic colorsh and gspecial colorsh. Please check the colors.
About a base net of a wig
a Basic net(black) a High-grade and black net
Basic net
a High-grade stretching net (black)

a High-grade net with a difference which has a soft touch and stretching
There is flesh color, too.
High-grade stretching net


If you have a round bald spot or a secondary disease by anticancer drug, you should use ga High-grade stretching neth.
About materials of a part in the hair
Remaining a net This does not have reality enough, so we don't recommend.
Remaining a net
MONO net

Recommendation: This is a net type, so it is easily breathable.
MONO net

High-grade urethane artificial skin

This is generally called artificial skin. This isn't breathable.
High-grade urethane artificial skin

About hair
Heat-resistance fiber (artificial hair) Artificial hair of HANAHANA collection is heat-resistance fiber made in Japan, which is the highest-grade in artificial hair. So you can curl minutely.
This is against temperatures up to about 180, but the best temperature is about from 110to 130. Please curl at this temperature. Too high temperature will damage your hair.
When you use a hair dryer, use cool air. A hot curler looks the best.
Keep curling until the heat is cool down and let down the curl after it is cool down, and you can make fine curl.
Heat your hair enough and let down an iron after the curl is cool down, and the curl will keep a long time even if you shampoo.
You can change your hairstyle of the heat-resistance unless you make a mistake in the temperature. For example, curl to straight or back to curl again.
All the white hair on a color sample we send and three colors similar to white are artificial hair (heat-resistance fiber).
Mixing (human hair with artificial heat-resistance fiber hair) We mix human hair with artificial hair, so it is lighter than human hair only.
When you have a perm, human hair will be gradually coming undone, but artificial hair will not, so the hairstyle will keep a long time.
The part of heat-resistance is against temperatures up to about 180, but the best temperature is about from 110to 130. Please curl at this temperature. Too high temperature will damage your hair.
You can hardly have a perm and dye. (This differs from the rate of human hair.)
When you order, you can choose the rate of mix. Each price is the same.
1. Artificial hair (heat-resistance fiber) 50%: human hair 50%
2. Artificial hair (heat-resistance fiber) 60%: human hair 40%
3. Artificial hair (heat-resistance fiber) 70%: human hair 30%
High-grade human hair This is high-grade human hair. You can both dye and have a perm. If you dye, however, you can easily dye darkly, but you will have a bit difficulty dying brightly.
The best temperature for curling human hair is 140. Please curl at this temperature. Too high temperature will damage your hair. Besides, too high temperature will discolor your hair if it is bright hair.

Human hair is colored with the color you ordered at our company, so it is gradually fading and it becomes a little brighter. In that case, please color it again.
Remy hair (special high-grade human hair) This has a course of a hair flow and this is the highest-grade human hair.
At other companies, Remy hair is not sale. Even if they sell it, its price will be very expensive. But Natural can make it at low price because of our own sales chain and the way to sale.
Wigs are peculiar to be dyed, but Remy hair is not dyed so a cuticle remains, its touch is very natural and soft, and you can keep it a long time depending on your care.
You can both dye it and have its hair permed as freely and naturally as your own hair.
If you choose Remy hair, you can only choose its color as natural black because it is natural hair. (If you want to color it, please color it at a hair salon.)

If you order human hair (including Remy hair), the curl got at the factory will not be a perm, so its curl can be easily coming undone. In order to keep a curl in human hair, you should have a perm at a hair salon.
Besides, human hair (including Remy hair) becomes disarranged on the way delivering, so please style your wig again by shampoo or a hair blow after it comes your home.
If you order human hair or Remy hair, white hair will become artificial hair (heat-resistance fiber).
About the length of hair
an Explanation of the difference of the price from the length of hair
the Length of hair 15cm 20 p 25 p 30 p 35 p 40 p
Kinds of hair
Heat-resistance fiber (artificial hair) +$0 +$15 +$25 +$40 +$50 +$65
Mixing +$0 +$25 +$40 +$65 +$100 +$135
High-grade human hair +$0 +$25 +$65 +$115 +$175 +$250
Remy hair (special high-grade human hair) +$0 +$25 +$65 +$115 +$175 +$250

If you want your hair to be longer than 40cm, please inquire us. We will respond your demand.

But in such a case, you will have difficulty taking care of human hair. You can more easily treat artificial hair.
Besides, in such a case, you will have to pay additional money. Please inquire us.

About an adjuster of the back of the head
an Adjuster of the back of the head (to stretching) is a standard goods.
You can also choose no adjuster. (There is no fluctuation in price.)


If you have a round bald spot or a secondary disease by anticancer drug, the volume of your hair will change when your hair falls out and increase, so you should choose gto an adjusterh.
Besides, when you do so, you should use ghigh-grade stretching neth, which can handle increasing and decreasing of your hair.
About addition to materials fixing a wig by tape
You can choose gto materials able to be fixed by double-sided tapeh and gRemaining a net (unable to fix by tape) g at gfronth and gboth sides of the sideburnsh.
There is no fluctuation in price.
You cannot fix pins where you donft have your own hair, so please choose materials able to be fixed by double-sided tape.
We usually make materials able to be fixed by tape by urethane, but depending on its specifications, sometimes we will make it by what we designate.

About wquipments of pins for a wig
You can fix pins on gfronth and gboth sides of the sideburnsh.
You can fix the pins at the wig whether the material is gremaining a neth or ga material fixing a wig by tapeh.
We will present five pins to you no charge. You donft have to pay additional money.

About a special order
About a special order of hair color
You can order mixing some colors. For example, gnumber 4# color is 50%, and number 6# color is 50%h. Please instruct us your demand.
EYou can order white hair. Even if you order human hair, however, the part of the white hair will become artificial hair.
The hair of the color sample kit is artificial hair.

About a special order of hairstyle
We plant hair on a net going back and forth. For example, if the length of hair is 25cm, the longer will be 25cm and the shorter will be 10cm
If you want your hair to be the same length from top to bottom such as a bob style, please indicate as ga special orderh.
Sometimes the price grows up, so please inquire us.

About a special order of the length of hair
If you want your hair to be longer than 40cm, please inquire us. We will respond your demand.
But in such a case, you will have difficulty taking care of human hair. You can more easily treat artificial hair.
Besides, in such a case, you will have to pay additional money. Please inquire us.

If you want to make the forelocks little longer, we will deal with up to 5 cm no charge, so please indicate us at a special order.

About volume (a special order of hair volume)
Hair volume is HANAHANA standard one.
If you increase it, we will deal with a 10% increase or 20 % in quantity no charge. Please indicate us.
About hair volume, it is made by HANAHANA standard hair volume, so we donft deal with complains about hair volume (too much or too less). Thank you for your understanding.We donft deal with a part of increasing hair volume such as gonly the forelocksh or gonly the napeh. Thank you for your understanding.

About other special orders
Please inquire Natural Co., Ltd.
Our contact address 0120-976012 an e-mail address wig@natural.co.jp
About cutting
Hair salons contracted Natural accept only the order of high-grade human hair or Remy hair (special high-grade human hair).
The charge of cutting at a hair salon: $125` It differs from each salon, so please take great care of checking the charge when you choose the hair salon.


Directly pay the charge of cutting to each contracted hair salon when you have it cut your wig.
When you book a hair salon in advance, Natural Co., Ltd. will accept when you want to go to the hair salon, adjust the hair salon, and we will contact you where the hair salon is and its phone number.

When you order artificial hair (heat-resistance fiber) and mixing type (heat-resistance and human hair), we will send you the product which is already cut, so please choose it from the style sample and order.
About a time limit for delivery
If a part in the hair is gMONO neth or gas it ish, we will deliver the products in about a month after you finish to order.

If a part in the hair is ghigh-grade urethane artificial skinh, we will deliver the products in about 40 days after you finish to order.



But if the term is between a busy time or long holidays, or some accident happens, their arrival can be delayed.

yAbout the name of the sender and the ones of goodsz
The name of the sender on an invoice of the products is gNatural Co., Ltd.h, and the name of goods is basically gcosmeticsh.
In the case of the products which may be delivered by air transportation, however, we have to write a specific name of the product because of transport safety control.
We write a name of a wig as ghair accessoryh. Thank you for your understanding.
(Anyway we donft write, g wigh.)

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